Shipping policy
Shipping Policy
At Masa wa Mansour, we are committed to delivering your order with speed and care. Please review our shipping policy below:
Delivery within the UAE:
- Shipping Time: Delivery within the UAE takes approximately 1 to 3 business days.
- Shipping Costs: Shipping costs will be calculated at checkout based on the delivery address and order size.
Delivery to Other Countries:
- Shipping to other countries will be available soon.
General Shipping Information:
Business Days: Our shipping days are Monday to Friday excluding public holidays.
Tracking: Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery.
Delivery: Please ensure that the delivery address provided is accurate. Masa wa Mansour is not responsible for delays or losses due to incorrect or incomplete addresses.
Customs Duties and Taxes on International Shipping: Some countries may impose import duties and taxes on your order upon its arrival. Please be aware that the delivery company may collect these import duties and taxes (including VAT) when the shipment reaches your address. We appreciate your understanding.
Customer Support:
If you have any questions or concerns about your order or shipping, please do not hesitate to contact us at marhaba@masawamansour.com.
Thank you for choosing Masa wa Mansour for your purchase. We look forward to delivering your order soon!